Solve Adobe account sign-in issues.

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How to fix common sign-in issues. Learn about some simple solutions to common Adobe account sign-in issues. Are the Caps Lock and Num Lock keys off? Have you changed your email address or have multiple email addresses? Have you tried using a different browser? Are you trying to sign in with your Facebook, Google, or Apple account? Are you not able to sign in to Creative Cloud desktop app? Sign in to your account. Sign in. This email then gets linked to your Adobe account.

You receive a mail from Adobe with a link to verify your email address. You may have to wait for some time before receiving the email. Now that you have your Adobe account set up, try the Adobe Account Access app.

It allows you to sign in easily and securely to your Adobe account, without having to enter your password. You may want to change the email address associated with your Adobe account if you have entered an incorrect email address or if you want to use a new primary email address. Note: You cannot change the email address if you created your Adobe account using your social account. In the Account information and access section , select Change next to Primary email.

Adobe sends you an email to inform you about the change. Teams user? If you are part of an Adobe teams account not an Adobe individual customer , reach out to your Adobe admin to change the primary email on your account. Be sure to always use the same Adobe account email address or social account when you purchase a new product or service from Adobe. If you think you have multiple Adobe accounts, you can delete your duplicate accounts and retain only one Adobe account.

Legal Notices Online Privacy Policy. Solve Adobe account sign-in issues Search. Trouble signing into your Adobe account? Find simple solutions to common sign-in issues. Forgot your Adobe password? Forgot your Adobe account email address? Are you receiving verification codes on your old phone number? Made a typo in your Adobe account email address?

Follow these steps to change your Adobe account email address:. Can't sign in with your social media accounts?